Terms Of Use

The placement and purchase of an order with Edge products constitute the acknowledgment and acceptance of all terms and conditions listed below. Edge Products reserves the right to make changes to its website and terms and conditions at any time.


COPYRIGHT & TRADEMARK NOTICE


This site is owned and operated by Edge Products. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly, and arrangement thereof, are the sole property of Edge Products ALL RIGHTS RESERVED. All images, audio, and video clips are the sole property of Edge Products or their respective content provider. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without Edge Products' permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties.


PRICES


All prices listed in our website, advertisement, and/or catalog do not include shipping & handling charges. All prices and descriptions are subject to change without notice.


PAYMENT


Edge Products accepts all major credit cards. For your protection, we ask that you supply an extra 3-4 digits. The CID/CVV are extra numbers printed on your credit card.


For Visa, MasterCard, Discover


The card validation number is printed on your Visa, MasterCard & Discover cards in the signature area of the back of the card. (it is the last 3 digits AFTER the credit card number in the signature area of the card).


For American Express


American Express cards show the card validation number printed above and to the right of the imprinted card number on the front of the card.


TAXES


Our company resides in the state of Utah. When we ship orders to the residents of Utah, we are required by law to collect the applicable sales tax of 6.6%.


REFUNDS


A refund, exchange, or core return will not be made until all items are returned to Edge Products. Shipping and handling charges are non-refundable. Orders placed by credit card will be refunded to the same credit card account only. All other non-credit card orders will be refunded by either company check or store credit. Refused shipments sent back to Edge Products do not constitute a refund or credit.


SHIPPING


All orders are shipped by UPS. In-stock items usually ship within 1-2 business days after receipt of order, but some orders will not go out for 72 hours due to weekends and holidays. Edge Products does not guarantee on time delivery for out of stock items. Any expected shipment dates given to the customer are approximate. Out-of-stock items will be placed on backorder and your credit card will not be charged until the product ships. Shipping fees calculated by our shopping cart system are estimated. Shipping fees may be higher than stated by our shopping cart system for products using oversized boxes, multiple box shipments, and backordered items.


REJECTION OF GOODS


As soon as the goods are delivered to the Buyer, he shall inspect them. Notice in writing must be given within five (5) days after receipt of goods of any defect or omissions. Failure to give notice within five (5) days after receipt shall constitute an irrevocable acceptance of the goods.


CLAIMS


Claims for defective goods, shortages, delays, or failures in shipment or delivery, or for any other cause, shall be deemed waived and released by Buyer unless made in writing within five (5) days after the arrival of the goods.


EDGE PRODUCTS PRIVACY POLICY STATEMENT


In an effort to keep your experience convenient, enjoyable and most importantly, safe; EDGE Products is committed to protecting your privacy online. Below is a brief outline of our privacy policy.


INFORMATION COLLECTION AND USE


Edge Products is the sole owner of the information collected on this site. When you shop on our website, we collect personal information from you such as name, address, email, phone number and/or credit card information. This information is used for billing purposes for filling customer’s orders, contacting customers to inform them of order status, and sending promotional information. We will not sell, share, or rent this information to others outside of the MSDP Network Edge Products collects information from our users at several different points on our website.


LOG FILES


We use IP addresses to analyze trends, administer the site, track user’s movement within the site, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. We use an outside shipping company to ship orders, and a credit card processing company to charge users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.


SECURITY


Edge Products takes every precaution to protect our users’ information. When users submit sensitive information via the website, their information is protected both online and offline. When our order form asks users to enter sensitive information (such as name, address, phone number, credit card information), that information is encrypted and is protected with the best encryption software in the industry, SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’. When you submit your order, the sensitive information is sent to our secure server that is retrieved only by authorized administrators via a secure connection and passworded logs. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information offline. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (i.e. for billing purposes or service representatives) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desks. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies, are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected.


NOTIFICATION OF CHANGES


If we decide to change our privacy policy, we will post those changes on our webpage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we would notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.


WARRANTY AGREEMENT


WARNING: THIS IS A HIGH-PERFORMANCE PRODUCT. USE AT YOUR OWN RISK.


Do not use this product until you have carefully read the following agreement.


This sets forth the terms and conditions for the use of this product. The installation of this product indicates that the BUYER has read and understands this agreement and accepts its terms and conditions


DISCLAIMER OF LIABILITY


Edge Products Inc. and its successors, distributors, jobbers, and dealers (hereafter SELLER) shall in no way be responsible for the product’s proper use and service. THE BUYER HEREBY WAIVES ALL LIABILITY CLAIMS.


The BUYER acknowledges that he/she is not relying on the SELLER’s skill or judgment to select or furnish goods suitable for any particular purpose and that there are no liabilities which extend beyond the description on the face hereof and the BUYER hereby waives all remedies or liabilities, expressed or implied, arising by law or otherwise, (including without any obligations of the SELLER with respect to fitness, merchantability and consequential damages) or whether or not occasioned by the SELLER’s negligence. The SELLER disclaims any warranty and expressly disclaims any liability for personal injury or damages. The BUYER acknowledges and agrees that the disclaimer of any liability for personal injury is a material term for this agreement and the BUYER agrees to indemnify the SELLER and to hold the SELLER harmless from any claim related to the item of the equipment purchased. Under no circumstances will the SELLER be liable for any damages or expenses by reason of use or sale of any such equipment. The SELLER assumes no liability regarding the improper installation or misapplication of its products. It is the installer’s responsibility to check for proper installation and if in doubt, contact the manufacturer.


LIMITATION OF WARRANTY


Edge Products Inc. (hereafter “SELLER”) gives Limited Warranty as to description, quality, merchantability, fitness for any product’s purpose, productiveness, or any other matter of SELLER’s product sold herewith. The SELLER shall be in no way responsible for the product’s open use and service and the BUYER hereby waives all rights other than those expressly written herein. This Warranty shall not be extended or varied except by a written instrument signed by SELLER and BUYER. The Warranty is Limited to one (1) year from the date of sale and limited solely to the parts contained within the product’s kit. All products that are in question of Warranty must be returned shipping prepaid to the SELLER and must be accompanied by a dated proof of purchase receipt. All Warranty claims are subject to approval by Edge Products Inc. If the BUYER sends back a failed unit that is out of warranty and chooses to buy a refurbished unit, the refurbished unit will only carry a 60 day warranty. If the BUYER purchases a new unit at a predetermined discounted rate, it will have the standard 1-year warranty. Under no circumstances shall the SELLER be liable for any labor charged or travel time incurred in diagnosis for defects, removal, or reinstallation of this product, or any other contingent expenses. Under no circumstances will the SELLER be liable for any damage or expenses insured by reason of the use or sale of any such equipment. This warranty is VOID for any new products purchased through auction websites. WARRANTY IS VALID ONLY FOR NEW PRODUCTS PURCHASED THROUGH AUTHORIZED DEALERS (proof of purchase required for all warranty claims).


EXTENDED WARRANTY


Edge Products Inc. (hereafter “SELLER”) offers an additional 1-year warranty for an additional fee. An extended warranty covers mechanical and electrical components with full replacement and shipping. No gimmicks or head fakes, just the assurance knowing you are covered by Edge Products. Prices will vary based on product line and limited to the following product lines.


  • EvoHT2
  • Insight CS2/CTS2
  • Evolution CS2/CTS2
  • Juice w/ Attitude CS2/CTS2


IN THE EVENT THAT THE BUYER DOES NOT AGREE WITH THIS AGREEMENT: THE BUYER MAY PROMPTLY RETURN THIS PRODUCT, IN A NEW AND UNUSED CONDITION, WITH A DATED PROOF OF PURCHASE, TO THE PLACE OF PURCHASE WITHIN SIXTY (60) DAYS FROM DATE OF PURCHASE FOR A FULL REFUND. THE INSTALLATION OF THIS PRODUCT INDICATES THAT THE BUYER HAS READ AND UNDERSTANDS THIS AGREEMENT AND ACCEPTS ITS TERMS AND CONDITIONS.